Comments on: SBC vs SAGE

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Mon, 02 Apr 2007 11:57:08 +0000

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by: Stephanie

Mon, 29 Jan 2007 22:05:54 +0000

I have Sage phone service in Illinois. I want DSL but cant seem to come by a company that will support my phone line. Have any solutions? Anybody? Thanks. Steph

by: maria

Tue, 22 Aug 2006 19:19:50 +0000

I am very upset with Sage. I was shut off, and that was my fault, but I paid the bill more than a week ago, and they said they would have my service on within 24 hours, and here it is a week later, and still even now, I have no phone. They charge a $49 reconnect fee, and then don’t even turn your phone on. I am from Michigan, and very sorry I switched. I asked for the same extention, but nothing, they shut me off two days before the next month bill was due. worst of all, you can not complain on their website. They give you phone numbers to call. I have no phone, and am unable to call. This is just unbelievable. I am at home all day with a disabled child, who needs alot of medical care, and can’t even call an ambulance if I need too. Where is sage when Ya need them. They suck!!!!!

by: mel

Fri, 02 Dec 2005 19:01:39 +0000

Thanks for the comment, Margie! I’m not sure that Michigan would be any different than Arkansas as far as Sage customer service is concerned, because their offices are in neither. I do encourage you to switch and try though… you can always switch back if you’re not satisfied, and then come here and let us know.

by: Margie

Fri, 02 Dec 2005 18:42:27 +0000

Interesting comments. I’m thinking of switching to Sage from SBC but am not sure if it would be wise. I’m mostly interested in Caller ID and the 250 min. of free long-distance calling. I also have ahome computer but have never had an extra line. Customer service is very important and would like to see more comments from Michigan.

by: Administrator

Mon, 26 Sep 2005 17:10:10 +0000

Oh WOW! You’re lucky to get all that from your cable company. I have a whole new set of issues with my cable company. But your telephone company really does suck! At least with my old phone company I could call anywhere in town and any bordering town with no long distance charges. I only got long distance charges if it crossed two towns. What’s the population where you live, David? Is it a big city? Where IS America’s third world country? lol

by: David

Mon, 26 Sep 2005 08:26:02 +0000

Lucky you.

Remember: I live in America’s Third World County™. We’re really up-to-date. Four (small, local) telcos. Each serve their own lil niche market. No crossovers, no choices. The POTS line telco we’re stuck with “services” (laugh or cry? Not always an easy choice… ) three communities, two exchanges. Calls between either of the exchanges are charged as long distance. Even if the person you’re calling is in your locale, if their exchange is “the other one” then it’s long distance.

Un. Be. Lieveable.

$100 a month in long distance charges was uncomonnly low.

And the ONLY internet service until a couple of years ago was dialup… from the local POTS telco. (Sure, one could get AOL or some other, but then pay long distance charges wracking up the bucks big time). Nice rates. And the service was, well, dialup… when squirrels weren’t line dancing or there was a cloud in the sky or Bubba on a work crew didn’t run out of bubblegum and baling waire…

*sheesh!*

Then the local cable tv provider began offering cable internet service and the telco decided it HAD to offer DSL.

Now, for LESS than the cost of the local telco’s DSL service (of similar quality to its POTS line service–that is, crappy), I have internet access at better than 8-10 times the DSL speed the telco advertises AND unlimited long distance phone service (over the cable internet service). And it’s still less than the local telco’s DSL. AND, at $64 total per month, not only is it MUCH LESS than our smallest average long distance bill before, but only $25 more than our BASIC phone service + internet acess was.

Yeh, we keep the $15 a month minimum POTS line (surer 911, and Wonder Woman’s still a cardio patient). But even with that, our total phone/internet bill monthly is MUCH ESS than our expenses were before (because of the long distance expenses), and still less than ONLY DSL charges from the local telco.

Oh, and instead of pursuing the telco for six months to get someone competent to come out and test my lines (I had a bad drop line and I knew it and told them so), if the cable goes out, I can make a cell call (yeh, we carry a cell phone, too: costs STILL less than long distance before!) to the local cable tech… cos he gave me his cell phone and home numbers. Only done so once, cos the 800 number has always been good. (The once was to tell him not to come cos the remote service guys had found and fixed the issue).

by: the english guy

Sun, 25 Sep 2005 16:55:13 +0000

Yeah I thought SBC sounded familiar.

They tried to mess with Flickr too remember, but wisely have retracted their alterations of that great system. And now, for now at least, they’re happy.